Terms ofService
By using restOS, you agree to these terms. We've kept them simple and transparent, just like our platform.
Acceptance of Terms
By accessing and using restOS, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
Important: These terms apply to all users of restOS, including restaurants, staff members, and customers.
Service Description
restOS is a comprehensive hospitality and commerce platform that includes:
- Digital menu management and food ordering system
- Table reservation and booking management
- Events management, ticketing, and attendee registration
- Retail store and product catalogue with online purchasing
- Accommodation stays booking and management
- Travel experiences, transfers, and tour bookings
- Service appointment scheduling and booking
- Customer membership and loyalty plans
- Loyalty and rewards programme for customers
- Blog and content publishing for brands and outlets
- Pay-bill and table-side payment features
- Customer reviews and ratings
- Kitchen display and order management
- Inventory tracking and management
- Staff management and payroll features
- Multi-brand and multi-outlet hierarchy management
- Analytics and reporting tools
User Responsibilities
Accurate Information
Provide accurate and up-to-date information about your business and operations.
Account Security
Maintain the confidentiality of your login credentials and account access.
Compliance
Comply with all applicable laws, regulations, and food safety requirements.
Proper Use
Use the platform for legitimate business purposes and operations.
Payment Terms
Subscription Fees
Monthly and annual subscription plans are available. Fees are billed in advance.
Payment Schedule
Payments are automatically processed on your billing date.
Refunds
14-day money-back guarantee for new customers. No refunds for partial months.
Late Payments
Late payments may result in service suspension after a 7-day grace period.
Prohibited Uses
You may not use restOS to:
- Violate any applicable laws or regulations
- Share false or misleading information about your business
- Use the platform for fraudulent activities
- Attempt to hack or compromise our systems
- Share inappropriate or offensive content
- Compete directly with restOS services
Intellectual Property
Our Platform
restOS and all related intellectual property belong to Flikko Technologies.
Your Content
You retain ownership of your business data, content and customer information.
License
You grant us a limited license to use your content solely to provide our services.
Service Availability
Uptime Commitment
We strive for 99.9% uptime, excluding scheduled maintenance.
Maintenance
Planned maintenance is scheduled during low-traffic hours with advance notice.
Service Updates
We regularly update and improve the platform with new features and security enhancements.
Account Termination
By You
You can cancel your subscription at any time from your account settings.
By Us
We may terminate accounts for violations of these terms or fraudulent activity.
Data Export
Upon termination, you can export all your data for 30 days.
Privacy & Data Protection
Privacy Policy Integration
Your use of restOS is also governed by our comprehensive Privacy Policy, which outlines:
- Data Collection: What information we collect and why
- Data Usage: How we use and process your information
- Data Protection: Security measures and technical safeguards
- Your Rights: Access, correction, deletion, and portability rights
By accepting these Terms, you also acknowledge and agree to our Privacy Policy. The Privacy Policy forms an integral part of these Terms.
Data Processing Agreement
As a data controller or processor, you agree to:
- Lawful Processing: Process personal data in accordance with applicable laws
- Data Minimization: Collect only necessary data for specified purposes
- Consent Management: Obtain proper consent before collecting customer data
- Security Compliance: Implement appropriate security measures for data protection
- Breach Notification: Report data breaches within legal timeframes
Cookies & Tracking Technologies
Your agreement includes consent for:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Anonymous usage data for service improvement
- Functional Cookies: Personalization and preference storage
- Marketing Cookies: With explicit consent for promotional activities
Cookie Control: You can manage cookie preferences through your browser settings or the platform's privacy dashboard.
Data Subject Rights Implementation
You must facilitate the following rights for your customers:
- Access Requests: Provide copies of personal data upon request
- Correction Rights: Update inaccurate customer information
- Deletion Requests: Remove customer data upon valid requests
- Portability: Export customer data in standard formats
- Objection Rights: Honor legitimate objections to data processing
International Data Transfers
Your agreement includes:
- Cross-border Processing: Data may be processed in secure international data centers
- Adequate Protection: All transfers include appropriate safeguards
- Compliance Assurance: International transfers comply with GDPR and other regulations
Data Security & Compliance Obligations
Security Requirements
You must maintain appropriate security measures including:
- Access Controls: Implement role-based access and least privilege principles
- Encryption: Encrypt sensitive data both in transit and at rest
- Regular Audits: Conduct periodic security assessments and vulnerability testing
- Incident Response: Maintain procedures for handling security incidents
Regulatory Compliance Framework
Your use of restOS requires compliance with:
Data Protection Laws
- • GDPR (EU General Data Protection Regulation)
- • PDPB (India's Personal Data Protection Bill)
- • CCPA (California Consumer Privacy Act)
- • PDPA (Singapore's Personal Data Protection Act)
Industry Standards
- • PCI DSS 4.0 (Payment Card Security)
- • ISO 27001:2022 (Information Security)
- • SOC 2 Type II Compliance
- • HIPAA (for healthcare-related restaurants)
Data Breach Notification
In the event of a data breach, you must:
- Immediate Notification: Inform restOS within 24 hours of discovery
- Regulatory Reporting: Report to authorities within legal timeframes (72 hours for GDPR)
- Individual Notification: Notify affected individuals when required by law
- Documentation: Maintain detailed breach records and response actions
Limitation of Liability
restOS is provided "as is" without warranties of any kind. Our liability is limited to the amount you paid for our services in the 3 months preceding the claim.
Note: We are not liable for lost profits, business interruption, or consequential damages.
Privacy & Data Protection Liability
- Shared Responsibility: Both parties share responsibility for data protection compliance
- Indemnification: You indemnify us for privacy violations resulting from your misuse of the platform
- Regulatory Fines: You are responsible for fines resulting from your non-compliance with privacy laws
Contact, Disputes & Privacy Matters
Legal Contact
hello@flikko.org
Contract disputes and legal matters
Privacy Inquiries
hello@flikko.org
Data protection and privacy concerns
Data Protection Officer
hello@flikko.org
Formal privacy complaints and regulatory matters
Registered Address
Flikko Technologies
Kakinada - 533 003
Andhra Pradesh, India
Governing Law
These terms are governed by the laws of India.
Privacy Compliance References
Applicable Regulations
- • GDPR (EU General Data Protection Regulation)
- • PDPB (India's Personal Data Protection Bill)
- • CCPA (California Consumer Privacy Act)
- • IT Rules 2021 (India)
Regulatory Authorities
- • Data Protection Board of India
- • European Data Protection Board
- • California Privacy Protection Agency
- • CERT-In (Cyber Security)
Last Updated: July 8, 2026
Effective Date: July 8, 2026
Privacy Policy: View Privacy Policy
Acceptance: By using restOS, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy